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Personal tech support,
straight to your door.

I visit your home anywhere in Perth and sort the problem on the spot — in plain English, at a pace that suits you. No call centres, no jargon.

Prefer to dial? +61 4XX XXX XXX

Serving Perth & Suburbs
No Fix, No Fee
Senior-Friendly
Prompt Service
How It Works

Simple, stress-free process

1

Book a Time

Call, text, or WhatsApp me to explain the issue. I'll find a time that suits your schedule.

2

I Visit You

I arrive at your home or office at the agreed time — you'll know exactly who's coming.

3

Problem Solved

I fix the issue and explain what I did in plain English. No fix, no fee.

What I Do

How can I help you?

I handle the frustrating tech issues so you can get back to what matters. Plain English guaranteed.

Home Tech Call-Outs

Whatever the tech problem, I come to your home and sort it on the spot. No need to unplug anything or bring it anywhere.

  • General troubleshooting for any device
  • Setup and configuration of new equipment
  • Help with software, settings, and everyday tasks

Small Business IT

Google Business Profile, domain and email setup, networks, backups, and everyday IT support — friendly, no jargon.

Business plans →

Wi-Fi & NBN Setup

Get your internet working reliably in every room. I fix NBN dropouts, slow speeds, Wi-Fi dead zones, and router issues.

Smart TVs & Streaming

Set up Netflix, Stan, YouTube, or any streaming service on your TV. I'll show you how to use the remote properly.

Computer Tune-Ups

Speed up a slow computer, fix errors, and get things running smoothly again. Windows, Mac, or Linux — I work with them all.

Printer & Email Setup

Connect your printer to your computer, phone, or tablet. Set up email and get everything printing properly.

Phone & Tablet Help

iPhone, Android, iPad — I help with settings, apps, and everyday questions. No question is too simple.

Online Safety & Security

Scam emails, dodgy links, weak passwords — I'll help you stay safe and feel more confident online.

Need something not listed? See all services or just ask.

Something a bit different

AI lessons, taught patiently

Everyone keeps talking about it and nobody sits down and shows you. I will. Writing awkward letters, making sense of a confusing bill, planning a trip — and knowing when it's quietly wrong. On your own device, in plain English.

See how lessons work

One-on-one

At your kitchen table or over a video call, using your own real questions.

Group workshops

For clubs, retirement villages, libraries and workplaces around Perth.

Pricing

What will it cost?

No hourly meter running while you watch, and nothing added on at the end. Here's exactly how I charge.

You hear the price first

I'll tell you what it costs before I touch anything. If the job turns out bigger than expected, we agree the new price before I carry on — never after.

No fix, no fee

If I can't sort your problem, you don't pay me a cent. I'll still tell you honestly what your options are and who to try next.

Pay once it works

No deposits, no subscriptions, and no signing up to anything. You pay at the end of the visit, once you can see the thing working.

Introductory rates until my first 10 Google reviews. I've just started out in Perth, so you get a better price for taking a chance on someone new — and I get the reviews that let the next person trust me.

Ask what your job would cost

Quotes over the phone are free — ring +61 4XX XXX XXX and describe the problem.

Why trust me

New to Perth. Not new to this.

I've just moved to Perth from Ireland, so let me tell you what I bring rather than ask you to take my word for it.

A real qualification

A first-class honours degree in Computer Science from the University of Limerick — not a weekend course.

Five years building software

I've worked as a professional software developer for over five years. Home tech is the easy end of what I do.

Years of being the one they call

Long before it was a job, I was the one family, friends and friends-of-friends rang when something stopped working. Only the phone number is new.

You won't find a wall of five-star reviews here yet, because I've only just started out in Perth and I'd rather show you an empty space than make some up.

While I'm starting out

Introductory rates until my first 10 Google reviews

I'm just getting started in Perth, so every job is at my introductory rate until I've earned ten honest Google reviews. You get a better price for taking a chance on someone new; I get the reviews that let the next person trust me. Once the tenth one lands, this goes away.

Claim the introductory rate
Questions

Frequently Asked Questions

Straight answers to common questions.

You'll always hear the price before I touch anything, and it won't change unless the job turns out bigger than expected — in which case we agree the new price first, never after. Ring me and describe the problem and I'll quote you over the phone for nothing.

Yes. It's just me — there's no roster of contractors and no call centre in between. The person you speak to on the phone is the person who knocks on your door and the person you ring if something plays up again next month.

I cover all of Perth metro — from Joondalup down to Fremantle and out to the hills. If you're not sure, just give me a call and I'll let you know.

I often have same-day or next-day availability. Just call or message and I'll find a time that works for you.

If I can't fix it, I won't charge you. That's my no-fix, no-fee promise. I'll also point you in the right direction for the next step.

Not at all. Just tell me what's not working or what you'd like help with. I'll ask a few simple questions and take it from there.

Absolutely. I help with iPhones, Android phones, iPads, and tablets. Whether it's settings, apps, or just figuring something out — I'm happy to help.

Yes — that's one of the things I most enjoy doing. I run patient one-on-one lessons at your home or over a video call, and group workshops for clubs, retirement villages, libraries and workplaces around Perth. No experience needed; most people start from nothing at all.

Yes. I support Perth small businesses with Google Business Profile setup, domain and professional email, networks, printers, backups, and general tech help. Same friendly service, just for your business.

Yes. I set up and can manage your Google Business Profile so you show up on Maps and local search, and I'll register a domain and set up professional email (like you@yourbusiness.com.au) that works across your phone, laptop, and tablet.

Just call the number at the top of the page, send a WhatsApp message (the message is already written for you — press send), or email me. I'll get back to you fast.

Ready to get your tech sorted?

One quick call is all it takes. Tell me what's not working and I'll come to you — often the same day.

No fix, no fee · Perth metro · Same-day visits often available